Family Orientation and School Enrollment

Youth Settlement Services (YSS) staff carry out an initial registration and needs assessment with all new immigrant families who have school-aged children. This helps to determine students' needs and requirements for school-related matters. The process involves an introduction to IRSA's Online Guide for Newcomers to Canada, as well as collecting clients' information, setting up language assessments for students with the Department of Education, support for parents in the process of school enrollment, and arranging interpreter services for parents and children when needed.

This process also includes reaching out to immigrant families who have children entering kindergarten and guiding them through the course of registration.

An information session on the public school system is delivered to every new newcomer family in order to provide orientation to key school-related information such as policies, discipline procedures, school buses, school books, lunch-time food, rough weather and school closure notifications, and so on. Interpretation services are provided for these sessions as needed.

NOTE: Before accessing programs and services mentioned on this page, all clients must be registered with IRSA.

Guidelines for Return to School 2020

Guide for Newcomers: Information for Parents and Youth

Program Team

Rocío McCallum

Rocío McCallum
Manager, Youth Services

(902) 628-6009 ext. 219

Fereshteh Shaer

Fereshteh Shaer
Youth Settlement Worker

(902) 628-6009 ext. 252

Hillary Jones

Hillary Jones
Intercultural Training Facilitator

(902) 628-6009 ext. 264

Lily Tran

Lily Tran
Youth Settlement Worker

(902) 628-6009 ext. 255

Maram Rezaei

Maram Rezaei
Youth Settlement Worker

(902) 628-6009 ext. 262

Octavio Medina

Octavio Medina
Youth Settlement Worker

(902) 628-6009 ext. 261

Rawia Al Shami

Rawia Al Shami
Youth Settlement Worker

(902) 628-6009 ext. 244

Scott Hay

Scott Hay
Youth Settlement Worker

(902) 628-6009 ext. 209

Tammy Caissie

Tammy Caissie
Youth Settlement Worker

(902) 628-6009 ext. 266

Teresa Zhang

Teresa Zhang
Youth Settlement Worker

(902) 628-6009 ext. 238

Todd MacEwan

Todd MacEwan
CSAI Sport Support Program Manager

(902) 628-6009 ext. 229