About Youth Settlement Services

Youth Settlement Services (YSS) team offers support to registered IRSA clients who are students (Kindergarten through Grade 12) and to their parents. YSS assists newcomer students to successfully integrate into the Canadian school system, provides guidance and transfer of skills to help youth adapt into Canadian culture, and supports students in coping with social, emotional, and any family or other relationship-related challenges. Youth Settlement Workers advocate on behalf of newcomer children and families as needed.

When requested, YSS Workers assist teachers and administrators within the Prince Edward Island school system to identify and meet newcomer students' needs and to help resolve any issues between the schools and newcomer students and families.

Some of the services offered:

  • Delivering information sessions on the PEI Public School System for parents and children
  • Supporting parents in the process of school and kindergarten enrollment for their children
  • Interpretation and translation for school-related matters
  • Liaison between school and home
  • Referrals to other IRSA departments or other community services as needed
  • Organization of workshops and activities for students
  • Support for youth engaged in sports, such as: providing information, accessing financial assistance, and loaning sports equipment
  • Providing one-to-one and family counselling services

NOTE: Before accessing programs and services mentioned on this page, all clients must be registered with IRSA.

Guide for Newcomers: Information for Parents and Youth

Program Team

Rocío McCallum

Rocío McCallum
Manager, Youth Services

(902) 628-6009 ext. 219

Fereshteh Shaer

Fereshteh Shaer
Youth Settlement Worker

(902) 628-6009 ext. 252

Hillary Jones

Hillary Jones
Intercultural Training Facilitator

(902) 628-6009 ext. 264

Lily Tran

Lily Tran
Youth Settlement Worker

(902) 628-6009 ext. 255

Maram Rezaei

Maram Rezaei
Youth Settlement Worker

(902) 628-6009 ext. 262

Octavio Medina

Octavio Medina
Youth Settlement Worker

(902) 628-6009 ext. 261

Rawia Al Shami

Rawia Al Shami
Youth Settlement Worker

(902) 628-6009 ext. 244

Scott Hay

Scott Hay
Youth Settlement Worker

(902) 628-6009 ext. 209

Tammy Caissie

Tammy Caissie
Youth Settlement Worker

(902) 628-6009 ext. 266

Teresa Zhang

Teresa Zhang
Youth Settlement Worker

(902) 628-6009 ext. 238

Todd MacEwan

Todd MacEwan
CSAI Sport Support Program Manager

(902) 628-6009 ext. 229